Our History

On August 12, 1903 Nicholas MacLeod started a credit reporting business in partnership with an attorney in Spokane, WA.

Since its founding, the company has offered many services and been named many things – a credit-reporting agency, a credit bureau, a collection agency – but has always remained one thing – a leader in the credit industry.

Today, CBS Collections, Inc. is a stand-alone, third-party collection agency. We serve our clients with old-fashioned principles of superior customer service, the latest technology, and a rich history of success. We look forward to the next 100 years!


Our Technology

CBS proudly utilizes a variety of technology to serve our clients and improve results.

Client Web Access (CAW) grants our customers a convenient way to list and manage their accounts as well as providing a powerful tool for custom reporting.

Accounts are accepted digitally via disk, thumb drive, or by interfacing with client systems.

Every account is “scrubbed” for bankruptcies, whether phone numbers are cell or landlines, current address and deceased debtors.